What Does the New Trust in Real Estate Services Act Mean for You as a Buyer or Seller?

In the ever-evolving landscape of real estate, staying informed about legislative changes is crucial for both real estate professionals and their clients. Phase two of The Trust in Real Estate Services Act, introduced on December 1st, 2023 is set to bring about significant changes. In this blog post, I’ll explore how these changes will impact you, my valued clients, and what you can expect as we work together towards your real estate goals. 

Enhancing Consumer Protection

One of the primary objectives of the Trust in Real Estate Services Act is to strengthen consumer protection measures. This includes a new Code of Ethics for Realtors to help protect Ontarians from fraudulent practices and strengthen registrant professionalism by focusing on obligations related to integrity, quality of service and conflicts of interest.

It also includes a streamlined complaints process. In the rare event that issues arise during your real estate transaction, the new legislation establishes a streamlined process for handling complaints. With the enhanced enforcement mechanisms, any breaches of the Act can be addressed promptly, providing you with a more efficient and effective resolution to any concerns you may have.

Throughout my career in real estate, my guiding principles have always been trust and integrity. I believe in establishing relationships with clients built on transparency, open communication, and a commitment to your best interests. Every transaction is approached with the utmost honesty and professionalism, ensuring that clients feel confident and secure in their real estate journey. As we navigate the changes brought by the Trust in Real Estate Services Act, you can continue to rely on the same unwavering commitment to trust and integrity that has defined my approach to real estate from the very beginning.

Clearer Representation Agreements

TRESA introduces a number of changes to representation agreements, making them more transparent and understandable. As always,  as your trusted partner, I will clearly outline my role, responsibilities, and the nature of the representation I am providing you. This clarity ensures that you have a comprehensive understanding of the services being provided, ultimately leading to a smoother and more trustworthy relationship.

A noteworthy change is a new client relationships option known as Designated Representative. Prior to the launch of TRESA, any client of the brokerage, buyer or seller, would be considered a client not only of the Realtor, but the actual brokerage. This meant that all Realtors in the brokerage were technically working for you, which led to many instances of multiple representation when the buyer and seller were both represented by the same brokerage. Designated Client Representation addresses this conflict of interest. 

As my client’s Designated Representative you will have my  Exclusive Representation in a real estate transaction. That means you will have my undivided loyalty, confidentiality and consistent, clear communication. So exactly what I am already providing my clients.  Although there was never an official term for this in the past, I have been always acting as your designated representative. Now, I can officially act in this capacity. Designated representation is particularly relevant in situations where the same real estate brokerage represents both the buyer and the seller. By having designated representatives for each party, conflicts of interest are minimized, ensuring fairness and transparency in the transaction.

Improved Disclosure Requirements

Under the new legislation, real estate professionals will be required to provide enhanced disclosure about their representation, fees, and any potential conflicts of interest. This heightened level of transparency aims to empower clients like you, enabling you to make more informed decisions and fostering a greater sense of trust between you and your real estate agent.

If you are planning on selling your home, there are two important facts about the new disclosure requirements that are important to understand. 

Clearer Disclosure of Material Facts

Sellers are now obligated to provide clear and comprehensive disclosure of material facts related to the property. Material facts include any information that could significantly impact the property's value or desirability. This disclosure ensures that potential buyers have a complete understanding of the property's condition and history.

Open Offer Process

The introduction of the open offer process under TRESA gives sellers the choice to disclose some or all of the  terms of the offers they receive in a multiple offer situation. This process was launched to promote transparency and fairness, allowing all potential buyers equal access to information. The open offer process is optional, and can be very complicated. It is important to discuss the pros and cons of this with your Realtor and fully understand the process and implications. This option has the potential to change the Real Estate Market as we know it.  It was created to promote a competitive yet transparent environment in which potential buyers can actively participate. By making essential details public, sellers foster a fair and open marketplace, allowing all interested parties to have equal access to information.

The important piece here is that the open offer process is optional, and exclusively the seller’s decision. In the current market, where multiple offers are not the norm, it may take some time to see how this change will affect the local real estate market. 

What Does This Mean for You?

As a client, the Trust in Real Estate Services Act is designed to empower you with more information, clearer communication, and greater confidence in your real estate journey. It signifies a positive step forward for the industry, ensuring that real estate professionals uphold the highest standards of professionalism and accountability.

The introduction of the Trust in Real Estate Services Act marks an important milestone in the real estate industry's commitment to transparency and consumer protection. As your trusted real estate partner, I am dedicated to upholding these standards and ensuring that your experience is not only successful but also built on a foundation of trust and integrity.

If you have any questions about how the Trust in Real Estate Services Act may specifically impact your real estate transactions or if you'd like more information about the changes, please don't hesitate to reach out. I’m here to guide you through these changes and make your real estate journey a positive experience.

ellen kalis